Love and Fluff
Frequently Asked Questions
Absolutely! We love custom orders. You can visit the Custom Orders page to fill out a form detailing your desired product, and we will respond to you shortly!
Since it is a custom order, I will have to design as well as create the product. This process could take up to six weeks, not including shipping time, so order as soon as possible if you need the product as a gift. Some orders may take less or more time depending on the item in mind. Email us for inquiries.
Custom order fees vary on the product desired. There is an extra fee of $10 for custom ordered stuffed animals. However, if ordering a ‘name’ embroidery hoop or banner, the fee is included in the price for your convenience.
We do not have a storefront; however, we try to participate in various arts festivals along the Gulf Coast. Check our social media pages to stay updated on our next event!
You sure can! Make sure to wash your stuffed animal or any crochet product, with cold water on a gentle cycle in your washing machine. To dry, put your drier on a low heat and a gentle cycle. Drying your crochet products should draw them in if they have gotten stretched out from use.
We do not always have the same items readily available. Our products are typically made to order. Therefore, please provide roughly 4-6 weeks to receive your order after purchasing.